Frequently Asked Questions
Difficulty viewing the videos?
If you are having trouble viewing the videos and can only see a black rectangle then you need to install the latest version of Flash. You can download this from:
Also if you are Microsoft Windows you may need to visit Windows Update to ensure you have the latest updates for your operating system. If Internet Explorer crashes when visiting www.adobe.com you are probably still using Service Pack One and an older version of internet explorer! Please click the following link to check the status of your operating system.